Updated Articles

  1. 2Ship Integration Guide Updated

    Learn how to integrate 2Ship with Order Time Inventory for improved shipping efficiency. This guide covers prerequisites, activation, configuration, setting up default shipping methods, filter application, document type enabling, custom field setup for 2Ship Shipment IDs, automated status changes, and data transfer processes to ensure a seamless workflow.
  2. Easy Insight Integration Webinar Updated

    View on YouTube Discover how to elevate your Order Time Inventory experience with comprehensive reports and dashboards that transform high-level charts into actionable insights. Learn how to create stunning interactive dashboar...
  3. Item Proxies and Accounts Updated

    For those who are not syncing inventory with their accounting software, the accounts used in the proxies become very important.  A proxy is a non-inventory item used to record transactions in QuickBooks or Xero. There is no limit to the ...
  4. Edit Customer Address Updated

    Complete the following steps to enter the customer information: Address Under the Address tab, enter the Primary Billing Address and Primary Shipping address.  (Remember this information will be used to create your customer database, it i...
  5. BigCommerce

    BigCommerce BigCommerce Shopping Cart is a paid-for eCommerce solution that offers small businesses a wide selection of advanced features to set up a comprehensive online store. Customers can design their own stores by choosing a template from a wi...
  6. Easy Insight Integration Setup New

    Learn how to set up Easy Insight integration with Order Time in this detailed guide. Follow five simple steps to start your trial, connect systems, and troubleshoot any issues effectively.
  7. Easy Insight Integration Webinar

    Our informative free webinar on Wednesday, October 18th at 2pm ET. We dove into the Easy Insight Integration with Order Time Inventory.
  8. Customer has an overdue transaction

    Error Message When syncing a ship doc to QuickBooks you get the error. "Customer has an overdue transaction" Resolution Within QuickBooks  From the main Menu click Edit - Preferences  On the left click Payments Click the...
  9. Duplicate Entries: Managing Inactive List Items in Order Time and QuickBooks

    Issue: When list items like vendors, items, or customers.. etc. are made inactive in Order Time, they are flagged as deleted from QuickBooks Online. However, when these items are reactivated, QuickBooks Online treats them as new, leading to dupl...
  10. No sub of when creating a customer

    Go to accounting integration.   https://app.ordertime.com/accountingintegration Click Disconnect (ignore any error messages it any) Navigate back to accounting integration Click Connect and allow Order Time to access QuickBooks.  C...